Delete your PuchiPay account
You can request deletion of your PuchiPay account and associated personal data even if you no longer have the app installed.
How to request deletion
You can request account deletion in either of these ways:
- Inside PuchiPay: open your Profile or Account Settings and use the account-deletion option when available in your installed version.
- From the web: email PuchiPay support from the email address associated with your account, or include the mobile number associated with the account so we can verify ownership.
What we may ask you to verify
To protect your account from unauthorized deletion, we may ask you to verify information reasonably necessary to confirm that you control the account. Do not send passwords, one-time passwords, full payment-card numbers, or other secrets by email.
What is deleted
After a valid deletion request is completed, PuchiPay will delete or de-identify personal data associated with your account, including account and profile information and other account-linked data that is not required to be retained for a lawful purpose.
What may be retained
Certain information may be retained when reasonably necessary for security, fraud prevention, legal claims, transaction records, refunds, tax, accounting, regulatory compliance, or other lawful obligations. Any retained data will be limited to the relevant purpose and will not be kept merely to continue an inactive account.
Need help?
Email support@puchipay.com or read the PuchiPay Privacy Policy.